Frequently Asked Questions for AspDotNetStorefront

Give customers the help they need with a question and answer interface built right into your product pages! Also great for search engine visibility (SEO), it's never been easier to manage product FAQs and answer customers' questions directly.

Compatibility: MultiStore, V10.x

This is a one domain, one cart license installation. To buy additional licenses for additional carts contact sales: sales@compunix.us

Installation Instructions

1) Install the Admin Compunix Add-on menu and add the following line into the add-on links section specified:

Carts up to MS9420:

cRoot.ChildItems.Add(GetMenuItem("Frequently Asked Question Install", "FAQInstall", "http://documentation.ecommercecartmods.com/FAQ.aspx", "_blank"));

Carts MS95x:

<li><a href="http://documentation.ecommercecartmods.com/FAQ.aspx" target="_blank">Frequently Asked Question instructions</a></li>

Carts V10.x:

<li><a href="http://documentation.ecommercecartmods.com/FAQ.aspx" target="_blank">Frequently Asked Question instructions</a></li>

2) Copy the correct version of CompunixCommon.dlldownloaded from the Code Base link into /bin directory.

3) Upload the license file/appconfig to your cart. If you don't have a license send an email to support@compunix.uswith your order number and domain information.

4) Copy/Merge the files from the "Modified files" directory in the .zip file to your web site's root folder. If your admin directory is not "admin", you may have to copy any files in the admin directory manually.

5) To place the FAQs on your product page, open your /XmlPackages/product.simpleproduct.xml.config (or any other that your site uses) and place this code to actualize the FAQ plugin:

<xsl:value-of select="aspdnsf:XmlPackage('compunix.faq.xml.config', concat('ProductID=',ProductID))" disable-output-escaping="yes"/>

6) Save files.

7) Open you website in your web browser and navigate directly: - for V10.x to the: [web_root]/FAQ/Install or - for MX to the: [web_root]/compunixFAQ.aspx page.

This will automatically install all the settings.

8) Refresh The Store on V10.x or Reset Cache on MS version.

Additional Configuration

To change the settings, text or emails going out, search the AppConfigs and String Resources and Topics for "Compunix.FAQ"

String resources are used for on-page text
AppConfigs are used to change the settings and emal features
Topics are used for the email content (Be careful not to delete any placeholders surrounded by % symbols!)