Cart Abandonment Report for AspDotNetStorefront

Get detailed reports about incomplete purchases to help you troubleshoot the checkout process and recover lost sales.

Compatibility: ML, ML64, MultiStore, V10.x

This is a one domain, one cart license installation. To buy additional licenses for additional carts contact sales: sales@compunix.us

Installation Instructions

1) Install the Admin Compunix Add-on menu and add the following line into the add-on links section specified:

Carts up to MS9420:

cRoot.ChildItems.Add(GetMenuItem("Cart Abadonment Install", "CAInstall", "http://documentation.ecommercecartmods.com/CartAbandonmentReport.aspx", "_blank")); 
    cRoot.ChildItems.Add(GetMenuItem("Cart Abadonment Report", "CartAbadonmentReport", "rpt_CartAbandon.aspx"));

Carts MS95x:

<li><a href="http://documentation.ecommercecartmods.com/CartAbandonmentReport.aspx" target="_blank">Cart Abandonment instructions</a></li>
<li><a href="rpt_CartAbandon.aspx">Cart Abadonment Report</a></li>

Carts V10.x:

<li><a href="http://documentation.ecommercecartmods.com/CartAbandonmentReport.aspx" target="_blank">Cart Abandonment instructions</a></li>
<li><a href="CompunixCartAbandon.aspx">Cart Abadonment Report</a></li>

2) Copy the correct version of CompunixCommon.dlldownloaded from the Code Base link into /bin directory.

3) Upload the license file/appconfig to your cart. If you don't have a license send an email to support@compunix.uswith your order number and domain information

4) Copy/Merge the files from the "Modified files" directory in the .zip file to your web site's root folder. If your admin directory is not "admin", you may have to copy any files in the admin directory manually.

5) Save the file above and navigate to the admin. If you don't see an entry for Cart Abadonment Report in the Compunix Add-ons menu, click Reset Cache.

6) Go to Configuration -> Advanced -> Run SQLand run the following code:

INSERT INTO Topic([Name],[Title],[Description]) VALUES('CartAbandonmentEmail','Thank you for your interest!', 'Dear %FIRSTLASTNAME%,
		<br/>
		<br/>Thank you for visiting %STORENAME%.
		<br/>If you were having any issues with the checkout process or shipping prices we would be glad to help!
		<br/>We have noticed that you have the following items in your cart which you can come back to any time and purchase:
		<ul>%PRODUCTLINKS%</ul>
		<br/>
		<br/>Thank you,
		<br/>%STORENAME% Staff ')

Then, also run the following block:

ALTER TABLE ShoppingCart ADD AdminNotes ntext

Note: if you get the error ERROR: Exception=Column names in each table must be unique. Column name 'AdminNotes' in table 'ShoppingCart' is specified more than once. please disregard this step!

7) The emails you send via this report to abandonment customers is loaded from the topic called CartAbandonmentEmail. Note the placeholders of the topic (values surrounded by %). Do not change those as it will remove the dynamic replacing ability for the email:

%FIRSTLASTNAME% is replaced with customer's full name
%STORENAME% is replaced with your store's name
%PRODUCTLINKS% are replaced with list elements of the products the customer has in their cart
The title of the CartAbandonmentEmail topic will be the subject of the email.

8) This optional step wil add the page title. Navigate to Admin > Content > String Resource Mgr, select the locale you use from the left local drop down, and add new string called admin.title.rpt_CartAbandon with value of Cart Abadonment Report.

9) Also please follow the "ReadmeAutomation.txt" instructions included in the zip package!